FAQ
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How often should I schedule poop scooping?
It depends on your needs! We offer one-time cleanups, weekly, and bi-weekly services to keep your yard fresh. More dogs usually mean more frequent visits. If you’re unsure, we can help you find the best schedule for your home!
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Do I need to be home during the service?
Nope! As long as we have access to your yard, we’ll handle the mess while you go about your day. If you have a locked gate or special instructions, just let us know in advance.
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What do you do with the waste?
We bag and remove all pet waste from your property, so you don’t have to worry about disposal. Your yard stays clean, and the mess disappears for good!
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Is your sanitization and deodorizing safe for pets?
Absolutely! We use eco-friendly, pet-safe products that kill bacteria and eliminate odors without harming your lawn or your furry friends.
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What happens if my dog is in the yard during service?
Most dogs do just fine while we work! If your pup is friendly, we’re happy to scoop around them. If they’re a little protective of their turf, we recommend keeping them inside or in a separate area during our visit.
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How do I know which service frequency is best for my household?
The ideal service frequency depends on the number and size of your dogs, as well as how much time they spend in the yard. Generally, more dogs or larger breeds may require more frequent cleanings. We're happy to consult with you to determine the best schedule for your needs.
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What if I need to reschedule or skip a service?
We understand that plans change. Please contact us at least 24 hours in advance to reschedule or skip a service. We'll do our best to accommodate your needs without any additional charges.
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Can I request a specific day or time for my service?
We strive to accommodate specific scheduling requests. While we can't guarantee exact times due to route efficiencies, we'll work with you to find a day that fits your schedule
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Do you offer services for commercial properties or community areas?
Yes, we provide pet waste removal services for commercial properties, apartment complexes, parks, and other community areas. Contact us to discuss customized plans for your property.
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How do you ensure the safety and security of my property?
Our technicians are trained to securely close and latch all gates before leaving your property. We take the safety of your pets and the security of your property seriously
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What measures do you take to prevent the spread of diseases between yards?
We disinfect our tools and footwear between each yard to prevent cross-contamination and ensure a healthy environment for all our clients.
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Do you offer any additional services beyond waste removal?
Yes, we offer deodorizing and sanitization services to keep your yard smelling fresh and free from harmful bacteria.
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How do I get started?
Easy! Contact us to set up your first cleanup. Whether you need a one-time service or regular visits, we’ll take the mess off your hands—literally!
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How can I pay for your services?
We accept various payment methods, including credit/debit cards and online payments. Invoices are typically sent monthly, and we offer autopay options for your convenience.
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Are there any contracts or commitments required?
No, we offer flexible service plans without long-term contracts. You can adjust or cancel your service at any time with appropriate notice.